Last Updated: July 7, 2026

At Easymachan.com (“Easymachan”, “we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information in accordance with applicable Sri Lankan data protection laws, including the Personal Data Protection Act No. 9 of 2022. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to all visitors and customers of easymachan.com.

1. Information We Collect

Information you provide to us

  • Name, phone number and email address
  • Billing and shipping address
  • Account login details (your password is stored in encrypted form)
  • Messages you send us through contact forms, email or WhatsApp

Order and payment information

  • Details of the products you purchase and your order history
  • Payment method and transaction references. We do not store your full card numbers — online payments are processed securely by our payment gateway provider.

Information collected automatically

  • IP address, browser type and device information
  • Pages visited and how you interact with our website
  • Cookies and similar technologies (see section 4)

2. How We Use Your Information

  • To process, deliver and provide updates about your orders (including delivering software license keys to your email)
  • To create and manage your customer account
  • To respond to your inquiries and provide customer support
  • To send order notifications via email, SMS or WhatsApp
  • To improve our website, products and services
  • To prevent fraud and protect the security of our website
  • To send promotional offers and newsletters — only if you have opted in. You can unsubscribe at any time.
  • To comply with legal and accounting requirements

3. Payment Security

All online payments on Easymachan.com are processed through secure, industry-standard payment gateways using encrypted (SSL) connections. Your card details are entered directly on the payment gateway’s secure system and are never stored on our servers.

4. Cookies

We use cookies and similar technologies to:

  • Keep your shopping cart and login session active (essential cookies)
  • Remember your preferences
  • Understand how visitors use our website through analytics tools (such as Google Analytics)

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may prevent the shopping cart and checkout from working properly.

5. Sharing of Information

We never sell or rent your personal information. We only share it with:

  • Courier and delivery partners — your name, address and phone number, for order delivery
  • Payment gateway providers — to process your payments securely
  • Service providers — such as hosting and IT support providers who help operate our website, under confidentiality obligations
  • Legal authorities — where required by law or to protect our legal rights

6. Data Retention

We keep your personal information only for as long as necessary to fulfil your orders, provide customer support, meet legal and accounting requirements, and resolve disputes. You may request deletion of your account information at any time (see section 8).

7. Data Security

We use appropriate technical and organizational measures — including SSL encryption, secure hosting and restricted access — to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and personal data (subject to legal record-keeping requirements)
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites (such as our social media pages). We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

10. Children’s Privacy

Our website is intended for users aged 18 and above. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version, with the updated date, will always be available on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

  • Easymachan.com
  • Eheliyagoda, Ratnapura, Sri Lanka
  • Phone: +94 77 560 7632
  • Email: info@easymachan.com